|Beer Accessories Beer Glasses American Glasses Belgian Glasses Canadian Glasses Dutch Glasses East Anglian Glasses French Glasses German Glasses Other Glasses Scottish Glasses||Delivery/Collection Charges Philips Perfect Draft|
|American Alaskan Alpine Anchor Anchorage Anderson Valley Bear Republic Belching Beaver Bells Black Market Boulevard Brooklyn Cigar City Drake Evil Twin Firestone Walker Flying Dog Founders Gigantic Great Divide Green Flash||American (cont.) Ironfire Brewing Lagunitas Left Coast Left Hand Melvin Modern Times North Coast Brewing Odell Oskar Blues Prairie Ales Sierra Nevada Spencer Trappist Stillwater Artisanal Stone Brewing Two Roads Westbrook||Australian Austrian Belgian Abbey Beer Geuze/Lambic/Fruit/Sour Red/Brown Beer Large Bottles Other Belgian Trappist Witbier||Canadian Central City Charlevoix Collective Arts Dieu Du Ciel Dunham Flying Monkeys Le Bilboquet Les Trois Mousquetaires Moosehead Nickel Brook Sawdust City||Danish Amager Dry & Bitter Mikkeller Other Danish To Ol Dutch Brouwerij t Ij Christoffel De Molen Emelisse Hertog Jan Jopen Kees Maximus Other Dutch Trappist||East Anglian Bishop Nick BlackBar Boudicca Brewing Brewshed Brewery Elmtree Beers Hartest Brewing Co Humpty Dumpty Brewery Little Earth Project Old Cannon Brewery Old Chimneys Panther Brewery Shortts Farm Brewery St Peters Brewery Station 119 Why Not Brewery Woodfordes Brewery||English Other Beavertown Brew By Numbers Buxton Cloudwater First Chop Gluten Free Five Points Fourpure Magic Rock Marble Northern Monk The Kernel Thornbridge Verdant Westerham Gluten Free Wylam||French German Alt Beer Bock Beer Dunkel Beer Dunkelweisse Beer Gose Beer Hefeweisse Beer Helles Beer Keller Beer Kolsch Beer Oktoberfest Beer Other German Beer Pilsner Lager Smoked Beers||Gluten Free Beers Mixed Cases New Zealand 8 Wired Renaissance Tuatara Yeastie Boys Perfect Draft Kegs Rare Beers||Scottish Tempest Brewing Spanish Sweden Brewski Dugges Omnipollo|
|Annings Fruit Ciders Bordelet Cidre Castle Moniack Mead Cornish Orchards Cider Crone Organic Cider & Perry Dunkertons Cider Gosnells Mead Harleston Cider Co Louis Dupont Cidre Lyme Bay Winery||Thistly Cross Cider|
|Beautiful Brews All Grain Kits Beer & Wine Kits Beer & Cider Making Kits Black Rock Brewferm Festival Beer & Cider Kits Milestone Other Beer Making Kits Pride of Yorkshire Woodfordes Wine Making Kits||Home Brew Accessories Home Brew Ingredients Hops Leaf Hops Pellet Hops Malts|
Our gift vouchers make great presents, especially if you are unsure of what to get a friend or relative. Our vouchers can be redeemed online or in-store as whole or part payment for products. All vouchers come presented in a gift card and can be sent directly to the recipient. If you require a voucher for an amount not listed below please ring as all values are available.
Standard carriage charges (£6.95) are applied to your order so that the recipient of the voucher doesn't have to pay it. Please bear this in mind when purchasing your voucher. For example: purchase a £20 voucher and the voucher will have a value of £26.95 to the recipient. Postage to the recipient is FREE.
Please leave details of the recipient and any message in the Special Instructions section or email us at firstname.lastname@example.org
There is a standard delivery charge of £6.95. Delivery charges are for Mainland UK. We currently do not deliver outside Mainland UK. Standard delivery is within 5 working days from order confirmation.
You will receive an email giving you details of your delivery with a consignment number for you to track your order. You may leave instructions as to where to leave the ordered goods. Any goods that are left by our courier according to your instructions and have not been signed for, must be left in a secure place. Any losses incurred following goods left unsecurely will be the liability of the Purchaser. If you are not in when the goods are delivered, goods may be left with neighbours and/or a card will be left with contact details for you to arrange another delivery. If the courier is not contacted, they will automatically try to deliver your goods on the next two consecutive working days, leaving a contact card on the first day and a card to advise of the consignment being returned to the depot on the second. Should the goods then be returned to the Company after all attempts have failed, we will issue a full credit, or re-despatch on your instruction when the same delivery cost will be charged against your account.
We are committed to providing you with an excellent service, which includes delivering your goods in way which will not affect your order adversely. Most beers we sell are bottle-conditioned and will contain some sediment. We therefore would like to advise you to use the following guidelines on receipt of your goods:
We pride ourselves in high customer service levels and we want to ensure that your goods will be delivered to you in good condition. Any instances of goods being delivered below expectations, such as broken bottles, should be reported immediately on arrival but within 7 days, upon which we will issue a refund for the damaged bottles. This does not affect your statutory rights. For other questions regarding delivery, you may contact us at email@example.com
We are aware that you would like your order as promptly as possible. We therefore endeavour to send your order out within a day of any payments for the goods.
Therefore, if you need to cancel your order you will need to contact us as soon as possible by calling us on 01284 767205, or emailing us at firstname.lastname@example.org. You may also write a letter to us, using the following postal address:
Mr. Rene van den Oort
1b St. John's Street
Bury St. Edmunds
Suffolk IP33 1SQ
You will appreciate that goods may have been despatched before cancellation takes place. You can help us reduce waste by notifying us as soon as possible, but no later than 7 days after the receipt of the goods provided that the goods are in original condition they were sent; unopened and sealed, as required by the Consumer Protection for Distance Selling Regulations 2000 (as amended).
Refunds minus any carriage charges will be made within 14 days from the date of cancellation. It is the customer's responsibility to keep the goods in perfect condition until they are collected. Collection charges apply.
We take pride in our personal level of service. If you are not entirely happy with your purchase then please return the items to us within 14 days of receipt in its original condition and packaging and we will refund you the value less the delivery costs. Please note that the postage and cost of returns is the responsibility of the purchaser or recipient. The address for returns is: Beautiful Beers, 1b St. John's Street, Bury St. Edmunds, Suffolk IP33 1SQ
supplied by Beautiful Beers which have incurred a deposit, such as the
Perfect Draft kegs, can be returned to the Company for a refund. We can
arrange collection by courier for a nominal fee of £18.95 regardless of
the number of kegs. Upon receipt of the goods the Company will refund
the deposit value. Please note that the postage and cost of returns is
the responsibility of the purchaser or
recipient. Goods with a deposit value supplied by the Company will carry
identification label and only those goods can be returned.
Any instances of goods being delivered below expectations, such as broken bottles, should be reported immediately on arrival but within 7 days, upon which we will issue a refund for the damaged bottles. This does not affect your statutory rights. For other questions regarding delivery, you may contact us at email@example.com
Why you can feel secure shopping with us
When you shop with us, our secure server encrypts all of your personal information, including name, address and credit card information. We use SagePay which are an industry leader in secure internet transactions. SagePay are used by thousands of other UK businesses for transaction security.
Industry leading transaction security
All transaction information passed between our website and the SagePay Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to SagePay can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Internationally recognised encryption and data storage
Once on the SagePay system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.
Private network links to banks
SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
No individuals within our company or SagePay are able to decrypt transaction information or cardholder data. Their systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your card information is secure even from their own employees because the systems never display the full card numbers, even on administration screens.
1b St. John's Street
Bury St. Edmunds
Suffolk IP33 1SQ